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Take Your Business Communication to the Next Level With IP-Centrex Enterprise (ICE)
 IP-Centrex Enterprise (ICE) is a hosted IP telephony solution for businesses, offering IP-PBX-type features without the need to purchase and maintain a premise-based phone system.
With its flexible service offering, ICE enables you to take advantage of the latest features the industry has to offer. It eliminates the need for upfront capital investment and scales easily to grow with your business. The hassle of operating and maintaining a complex telephony system is outsourced to VNTT’s team of experts so you can focus on your business.
Who Is It For?
IP-Centrex Enterprise is the ideal hosted IP telephony solution for any company, big or small, that does not wish to invest time and resources in purchasing and maintaining a premise-based phone system and yet would still like to enjoy VNTT's feature-rich IP telephony solution.
Features
Extensive Range of Advanced Call Features and Services to Improve Your Business Communications
- Call Control and Management: Call functions such as dial, transfer, 3-way conference, call logs and directory can be administered at the click of a mouse.
- Unified Messaging: Users enjoy voice messages delivered to email and voice messaging notification via email.
- Soft Phone: Lets users to make and receive calls using an office IP-Phone number wherever they have Internet access, allowing them to stay contactable anytime, anywhere.
- Simultaneous Ring: Users can configure multiple phones to ring simultaneously (e.g. office number, mobile number, home numbers). Important calls never have to go unanswered.
- Remote Office: Allows use of an off-site phone, e.g. home phone, hotel phone or mobile phone, as business phone. You can now work from anywhere as if you are at your work desk.
- Auto Attendant: Automated receptionist answers calls and provides options for transfer to another phone or voice mailbox, accessing extension dialling, name dialling and connection to the operator.
- Basic Call Centre services: A powerful application enabling you to set up a basic call center with incoming calls received by a single phone number distributed among a group of users. Supports standard call routing protocol and provides call statistics and reports.
- Audio Conferencing: Supports audio conference calls with all parties dialing in to the conference bridge assigned to each company.
Advantages
IP-Centrex Standard offers Various Telecommunications Solutions to Help You Run Your Business More Efficiently
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Increased Productivity
Takes your business to new heights with feature-rich IP telephony services that enable a
mobile workforce and unify communications across mobile, email and web.
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Improved Communication
Full, consistent access to the system via the web portal anytime, anywhere.
Enables users to administer features and call settings via the web, eliminating the need to memorise codes.
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Cost Savings
Eliminates upfront capital investment in telephony equipment. Outsources the complexity of communications systems and reduces associated manpower resources and cost. Free intra-company calls across multiple offices in VNTT zone. Eliminates cost of maintenance and upgrades, as such costs are managed by VNTT.
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Flexibility
Supports both analogue & IP phones, allowing you to migrate to IP handsets at your own pace.
Lets you purchase just the exact number of lines you need and provides you with the flexibility to add/ adjust requirements accordingly.
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Simplicity
Easy implementation withVNTT overseeing installation at all your offices. Day-to-day operations and maintenance of the communication infrastructure by VNTT’s team of professionals. Single point of contact for service enquiries, helpdesk and billing.
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Future-Proofing
Enables you to keep pace with advancing technology without risk, as VNTT is responsible for system upgrades.
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24/7 Business-Grade Technical Support
VNTT provides 24x7 live business-grade technical supports. Get answers whenever you need them.
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